Last Updated: Jan 15, 2025
The Jet Merchants Company ("Company" or"We" or “Us”) respects your privacy and is committed toprotecting it through our compliance with this policy. This policy describesthe types of information we may collect or that you may provide when you visitthe website www.thejetmerchants.com
(the“Website”), or purchase, download install, register with, access,or use The Jet Merchants (the "App" and together with the Website the“Services”) and our practices for collecting, using, maintaining, protecting,and disclosing that information.
This policy applies only to information we collect throughthe Services, and in email, text, and other electronic communications sentthrough or in connection with the Services.
This policy does not apply to information that we collectoffline or on any other Company apps or websites, including websites you mayaccess through the Services or you provide to or is collected by any thirdparty.
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIESAND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. IF YOU DONOT AGREE WITH OUR POLICIES AND PRACTICES, DO NOT ACCESS OR USE THE WEBSITE, ORDOWNLOAD, REGISTER WITH, OR USE THE APP. BY ACCESSING OR USING THE WEBSITE, ORDOWNLOADING, REGISTERING WITH, OR USING THE APP, YOU AGREE TO THIS PRIVACYPOLICY. THIS POLICY MAY CHANGE FROM TIME TO TIME. YOUR CONTINUED USE OF THESERVICES AFTER WE REVISE THIS POLICY MEANS YOU ACCEPT THOSE CHANGES, SO PLEASECHECK THE POLICY PERIODICALLY FOR UPDATES.
TheServices are not intended for children under 16 years of age, and we do notknowingly collect personal information from children under 16. If we learn wehave collected or received personal information from a child under 16 withoutverification of parental consent, we will delete that information. If youbelieve we might have any information from or about a child under 16, pleaseemail us at info@TheJetMerchants.com
We collect information from and about users of our Services:
Directly from you when you provide it to us
.Automatically when you use the Services.
Information You Provide to Us
When you download, register with, or use the Services, we may ask you provide information
By which you may be personally identified, such as name,postal address, email address, telephone number, or date of birth("personal information").
That is about you but individually does not identify you.
This information includes:
Informationthat you provide by filling in forms through the Services. This includesinformation provided at the time of registering to use the Services,subscribing to our service, and requesting further services. We may also askyou for information when you enter a contest or promotion sponsored by us, andwhen you report a problem with the Services.
Records and copies of your correspondence (including emailaddresses and phone numbers), if you contact us.
Your responses to surveys that we might ask you to completefor research purposes.
Details of transactions you carry out through the Servicesand of the fulfillment of your orders. You may be required to provide financialinformation before placing an order through the Services.
Your search queries on the Services.
InformationWe Collect Through Automatic Data Collection Technologies.
When you download, access, and use the Services, it may usetechnology to automatically collect:
Usage Details. When you access and use the Services, wemay automatically collect certain details of your access to and use of theServices, including traffic data, location data, logs, and other communicationdata and the resources that you access and use on or through theServices.
Device Information. We may collect information aboutyour mobile device and internet connection, including the device's uniquedevice identifier, IP address, operating system, browser type, mobile networkinformation, and the device's telephone number.
Stored Information and Files. The Services also mayaccess metadata and other information associated with other files stored onyour device. This may include, for example, photographs, audio and video clips,personal contacts, and address book information.
Location Information. The Services collect real-timeinformation about the location of your device.
If you do not want us to collect this information you mayopt out at any time by contacting us at info@TheJetMerchants.com. Note,however, that opting out of the Service’s collection of location informationwill disable its location-based features.
We also may use these technologies to collect informationabout your activities over time and across third-party websites, apps, or otheronline services (behavioral tracking). Please email us at info@TheJetMerchants.com forinformation on how you can opt out of behavioral tracking on or through theServices and how we respond to browser signals and other mechanisms that enableconsumers to exercise choice about behavioral tracking.
Information Collection and Tracking Technologies
The usage information we collect helps us to improve ourServices and to deliver a better and more personalized experience by enablingus to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us tocustomize our Services according to your individual interests.
Speed up your searches.
Recognize you when you use the Services.
The technologies we use for automatic information collectionmay include:
Cookies(or mobile cookies).A cookie is a small file placed on your smartphone.It may be possible to refuse to accept mobile cookies by activating theappropriate setting on your smartphone. However, if you select this setting youmay be unable to access certain parts of our Services.
Web Beacons. Pages of the Services and our emails maycontain small electronic files known as web beacons (also referred to as cleargifs, pixel tags, and single-pixel gifs) that permit the Company, for example,to count users who have visited those pages or opened an email and for otherrelated statistics (for example, recording the popularity of certain Appcontent and verifying system and server integrity).
Third-Party Information Collection
When you use the Services or their content, certain thirdparties may use automatic information collection technologies to collectinformation about you or your device. These third parties may include:
Third-Party Electronic ID Verification Service Vendors,including those that process biometric information
Vendors for tax reporting
Derivatives service providers
Marketing and promotions providers (to promote our Services)
Telecommunications technology providers (to send youmessages, including SMS messages)
CTF/AML service providers (for the purposes of transactionmonitoring)
Data hosting service providers and payment vendors (foroff-site data hosting)
Securityservice providers (for investigating fraud and security incidents)
Analytics providers (to understand how you use our Services)
Payment processing companies (to process transactions on ourbehalf)
Document repository services providersCustomer support vendors
Chatbots
Basic Customer Information, Supplemental IdentificationInformation, EIDV Information, Institutional Information, Usage Information,
These third parties may use tracking technologies to collectinformation about you when you use the Services. The information they collectmay be associated with your personal information or they may collectinformation, including personal information, about your online activities overtime and across different websites, apps, and other online services websites.They may use this information to provide you with interest-based (behavioral)advertising or other targeted content.
We do not control these third parties' tracking technologiesor how they may be used. If you have any questions about an advertisement orother targeted content, you should contact the responsible provider directly.
We use information that we collect about you or that you provideto us, including any personal information, to:
Directly from you when you provide it to us
Provide you with the Services and their contents, and anyother information, products, or services that you request from us.
Fulfill any other purpose for which you provide it.
Give you notices about your account, including expirationand renewal notices.
Carry out our obligations and enforce our rights arisingfrom any contracts entered into between you and us, including for billing andcollection.
Notify you when App updates are available, and of changes toany products or services we offer or provide though it.
To allow you to participate in interactive features on theServices.
In any other way we may describe when you provide theinformation.
For any other purpose with your consent.
Financial institutions. We use Plaid Inc. (“Plaid”) togather your data from financial institutions. By using the Services, you grant TheJet Merchants and Plaid the right, power, and authority to act on your behalfto access and transmit your personal and financial information from yourrelevant financial institution. You agree to your personal and financialinformation being transferred, stored, and processed by Plaid in accordancewith the Plaidend user privacy policy. We also use financial institutions toprocess your ACH funds transfers from your funding source bank account to usfor use of the Services.
We use location information we collect to provide customersupport and enable device-based settings.
We may disclose aggregated information about our users, andinformation that does not identify any individual, without restriction.
In addition, we may disclose personal information that wecollect or you provide:
To our subsidiaries and affiliates.
To contractors, service providers, and other third partieswe use to support our business and who are bound by contractual
obligations tokeep personal information confidential and use it only for the purposes forwhich we disclose it to them.
To a buyer or other successor in the event of a merger,divestiture, restructuring, reorganization, dissolution, or other sale ortransfer of some or all of The Jet Merchants's assets, whether as a goingconcern or as part of bankruptcy, liquidation, or similar proceeding, in whichpersonal information held by The Jet Merchants about users of the Services isamong the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide theinformation.
With your consent.
To comply with any court order, law, or legal process,including to respond to any government or regulatory request.
To enforce our rights arising from any contracts enteredinto between you and us, including the EULA, terms of service, and for billingand collection.
If we believe disclosure is necessary or appropriate toprotect the rights, property, or safety of The Jet Merchants, our customers, orothers. This includes exchanging information with other companies andorganizations for the purposes of fraud protection and credit risk reduction.
We strive to provide you with choices regarding the personalinformation you provide to us. This section describes mechanisms we provide foryou to control certain uses and disclosures of over your information.
Tracking Technologies. You can set your browser torefuse all or some browser cookies, or to alert you when cookies are beingsent. You can choose whether or not to allow the Services to collectinformation through other tracking technologies by emailing us at info@TheJetMerchants.com. If youdisable or refuse cookies or block the use of other tracking technologies, someparts of the Services may then be inaccessible or not function properly.
Location Information. You can choose whether or not toallow the Services to collect and use real-time information about your device'slocation through the device's privacy settings. If you block the use oflocation information, some parts of the Services may become inaccessible or notfunction properly.
Promotion by the Company. If you do not want us to useyour email address to promote our own products or services, you can opt-out byemailing us at info@TheJetMerchants.com.You can also always opt-out by logging into the Services and adjusting youruser preferences in your account profile.
We do not control third parties' collection or use of yourinformation to serve interest-based advertising. However these third partiesmay provide you with ways to choose not to have your information collected orused in this way. You can opt out of receiving targeted ads from members of theNetwork Advertising Initiative ("NAI") on the NAI's website.
You can review and change your personal information bylogging into the Services and visiting your account profile page.
You may also send us an email at info@TheJetMerchants.com to requestaccess to, correct, or delete any personal information that you have providedto us. We cannot delete your personal information except by also deleting youruser account. We may not accommodate a request to change information if we believethe change would violate any law or legal requirement or cause the informationto be incorrect.
Wehave implemented measures designed to secure your personal information fromaccidental loss and from unauthorized access, use, alteration, and disclosure
The safety and security of your information also depends onyou. Where we have given you (or where you have chosen) a password for accessto certain parts of our Services, you are responsible for keeping this passwordconfidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via theinternet and mobile platforms is not completely secure. Although we do our bestto protect your personal information, we cannot guarantee the security of yourpersonal information transmitted through our Services. Any transmission ofpersonal information is at your own risk. We are not responsible forcircumvention of any privacy settings or security measures we provide.
We may update our privacy policy from time to time. If wemake material changes to how we treat our users' personal information, we willnotify you by email to the primary email address specified in your account. Thedate the privacy policy was last revised is identified at the top of the page.You are responsible for ensuring we have an up-to-date active and deliverableemail address for you and for periodically visiting this privacy policy tocheck for any changes.
To ask questions or comment about this privacy policy andour privacy practices, contact us at: info@TheJetMerchants.com.